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How to Install FullVPN?
Check out these comprehensive and easy-to-read guides on how to set up and use FullVPN apps
Frequently Asked Questions
A VPN is short for a Virtual Private Network. We created our VPN service with user privacy and security in mind. To fulfill our goal, we encrypt every bit of data you route through our servers.
Although FullVPN acts as an intermediary between end-users and an Internet connection, you will not notice much difference between a VPN-enhanced and normal connection. You can exchange data with private and shared networks as if they were an integral part of the FullVPN network. At the same time, while you are using FullVPN, you get a different IP address along with encryption for your traffic. This means improved security, functionality, and privacy protection.
Unlike enhancing online security, torrent downloads are not the primary goal of FullVPN. In certain cases, you may experience slowdowns while P2P filesharing with an active FullVPN connection. At the same time, we allow you to use the following servers for legal torrenting activities: US-California 1, Canada-Ontario, Romania, Luxembourg, and France.
Unfortunately, VPNs are not able to generate an Internet connection on their own. Therefore, you need to get an Internet connection from your Internet Service Provider via cable, satellite, 3G, 4G, wireless hotspots, etc. before you can use FullVPN.
Basically, a VPN is a more secure and versatile version of a proxy. To make a proxy work, you might need to manually configure a connection since not every app is compatible with proxies. When it comes to VPNs, you don’t have to do much after installing a VPN client on your device.
FullVPN does not degrade your device’s performance or Internet connection speeds on purpose. Regardless of whether you are a trial user or have a premium subscription, we provide you with the best speeds we can. At the same time, the load on specific servers and the distance between you and the selected server location may slow down your Internet connection.
Sometimes, ISPs use throttling to slow down data-consuming online activities. If this is the case, FullVPN can improve your connection speed.
We offer more than 400 servers spread across 80 worldwide locations. You can see all the current servers and their placement via our apps or at this link https://www.fullvpn.com/servers/. We are continuously working on adding more servers to our network.
We work hard to provide you with the best service regardless of the country you are from. At the same time, the Chinese government implements certain limitations that affect our functionality. Currently, Chinese subscribers can use our servers in 6 regions: Hong Kong, the USA, the United Kingdom, Singapore, India, and Germany. To provide a more stable connection, our software will automatically select the optimal VPN protocol.
Yes, all our users, regardless of their location, can watch US Netflix, BBC iPlayer, HBO Now, ESPN, Hulu, ITV, Rai.tv, Sony Crackle, Popcornflix, Hotstar, Disney+, and other streaming services. You just need to select a server in the appropriate country and FullVPN will do whatever it takes to circumvent geo-restrictions.
If you enable a VPN on your computer, phone, etc., it will automatically provide protection for all applications using an Internet connection on your device.
When you connect to a VPN, it redirects your traffic through an intermediate server, which changes your geolocation and IP address. Once in a while, Google checks your online location and if significant changes have occurred, it may send you a notification of suspicious activity. Learn more about it at https://support.google.com/accounts/answer/1144110?hl=en&ref_topic=2401957.
This can happen because IP lookup service such as WhatIsMyIP, MyIP, and others rarely update their databases. Because they use outdated information, they may show that certain IP addresses belong to a different country than the one you selected.
Launch a FullVPN client on your device and sign in using your credentials (or create a new account if required). Once logged in, open the server list and pick any server you want. You can learn more about how to use an app for a particular device / Operating system in the Manual section.
When a connection with the selected VPN server has been successfully established, look at the status bar of your device – you will see a VPN icon next to the Internet connection icon. To learn more, please view our how-to guides for each FullVPN application in the Manuals section.
You can find the FullVPN icon in the status bar (desktop’s upper right corner). Left-click it to see all the options associated with the application. For more information, please check out the Manuals section.
Windows: Information about the duration of your subscription / trial period can be found at the top of the VPN client’s main screen. Alternatively, you can view this data in the Menu > My Account. It can be found under your FullVPN ID email.
macOS: Information about the duration of your subscription or trial period is displayed on the main screen right atop the server map. You can also open the Menu > My Account and find full information under your FullVPN ID email address.
iOS: Information on the remaining duration of your subscription or trial period is located at the top of the main screen. You can also find it in the Menu > My Account in the section under your FullVPN ID email.
Android: Open the application and go to the Menu > My Account to view data on the remaining duration of the subscription / trial period. This information is located under your FullVPN ID email.
Windows Phone: Open the app and go to the Connection tab. There, you will see the Remaining line, which indicates the duration of your subscription or trial period.
Please visit https://www.fullvpn.com/help/manuals to get the detailed manuals for all the platforms we support.
This issue is common for OpenVPN protocol, which we use within FullVPN applications. To solve it, open Network Center and OpenVPN should launch automatically. Here is what you need to do exactly:
1. Go to the Windows desktop.
2. Right-click the Network icon located in the taskbar.
3. Select Open Network and Sharing Center.
Many VPN clients use the OpenVPN protocol and drivers to ensure their operation. This means that you can’t use two VPN apps at the same time. You will need to log out from one application before you can launch another.
If you decide to uninstall an application from another provider, it may accidentaly delete OpenVPN protocol files necessary for FullVPN to operate correctly. If our application stops working, just reinstall it.
FullVPN applications can cause a conflict with your firewall or antivirus software. To avoid this problem, you should turn off the firewall while installing FullVPN on your computer. Also, you must add FullVPN to the exception list of your firewall software in order to allow it to connect to the internet. Make sure to read our manual on how to install FullVPM on Windows for more information.
You can either disable (or lower the level of) the UAC on your device or obtain the administrator rights. Make sure to take a look at our step-by-step tutorial on how to install FullVPN on Windows for more information.
You need to allow the FullVPN app to launch after the startup by adding it to the exception list in your firewall or antivirus. For instance, if you use Windows Defender, its alert messages feature the Action menu in the Alert dialog box. Simply choose the Always Allow option. The Defender may also ask you to provide a password and confirmation to apply the chosen action.
If you want to watch content on your Apple TV that can be accessed only with a VPN, you need to make use of its AirPlay Mirroring feature. It allows you to see a screen of a macOS or iOS device via an HDTV connection. The videos you play on your macOS or iOS device will be displayed on Apple TV as well.
You can take advantage of various payment options including PayPal, Visa, MasterCard, American Express, Discover, Diners Club, JCB credit cards, UnionPay, Wire Transfers (ACH/BACS/SEPA), Google Play, iTunes, and Microsoft Store in-app purchases. You may see all the FullVPN subscription plans on the Pricing page.
The cancellation process depends on the chosen payment method. If you paid via Paddle (Paypal, Credit cards) you can cancel the auto-renewal billing through your FullVPN user account panel found at https://my.fullvpn.com/account. You can also contact us by e-mail to cancel your subscription.
If the payment was made via iTunes, you can change or cancel the auto-renewal feature in your iTunes account. Here is a link to provide you with more details: https://support.apple.com/en-us/HT202039.
Absolutely! With a paid FullVPN subscription, you can install and use FullVPN apps on maximum of five devices at the same time.
Yes, you can find the option to unsubscribe from our newsletter in the User Office at https://my.fullvpn.com/account
Launch FullVPN app;
Open Menu in the top right corner;
Choose Restore Purchase;
View your subscription period.
You may also need to log out and then log back in your FullVPN account.
If the described above didn’t help, please reach out to our customer support at support@FullVPN.com and send a receipt confirming your purchase (you should get it from Apple on the email address you registered with your iTunes account). If you didn’t receive a receipt, it is likely that your transaction was unsuccessful.
In this case please contact the Apple support directly for more details: https://support.apple.com/, or make a purchase on our website instead: https://www.fullvpn.com/pricing.
Unfortunately, FullVPN doesn’t have a trial period. To make use of our service, you should buy one of our subscription plans.