Data usage regulations

Last Updated: March 23, 2020

Your privacy is our key priority.

We do not log your online activity, including your browsing history, connection times, metadata, downloads, server usage, or data content during your VPN session, so we are not able to associate your online activities with your account, email, device, or IP address.

FullVPN collects minimum amount of data to provide a fast and reliable VPN service. Before you install FullVPN software, please take a look at the following information about categories of personal data and the ways in which we process them. 

Categories of Personal Data Purpose and timing Lawful basis
Device identifier and the number of connected devices
We use this information to enforce the maximum limit of simultaneously connected devices per user account. This data is stored.
Legitimate interest: This information helps us monitor the performance and usage of FullVPN applications. For instance, it lets us rank servers by the number of users, keep track of the number of devices you connect at the same time when being logged into your account, gather analytical data for administrative purposes, as well as prevent the illegal use of our services.
We need this information to associate specific users with their accounts. The data regarding your email is stored while your account with FullVPN is active.
Legitimate interest: This information is necessary when we need to contact you regarding the usage of our services as well as to reply to your requests.
IP address, geographic location
Processing of this data is necessary to determine location of your device used. We do not store this information after the close of a session.
Legitimate interest: we need to perform this limited routine monitoring to make sure our application works properly, and to diagnose any problems with our application.
Operating system and operating system version, language of the device, time zone, type of connection, and name of the WiFi network
To carry out usage analysis for administrative purposes. This information is not stored and is never disclosed / transferred to third parties.
Legitimate interests: we need to perform this limited routine monitoring to make sure our application works properly, to diagnose any problems with this service.